Privacy Policy
Boho Casino Privacy Policy
We at Boho Casino are committed to protecting your personal data and ensuring that you have a safe and enjoyable gaming experience with us.
Data Collection and Use
When you register on our website or mobile app, we collect information about you, including your name, email address, phone number, date of birth, and other details. We also collect information about your online activities and preferences, such as your game choices, deposit and withdrawal history, and any complaints or feedback.
We use this data to:
- Verify your age and identity
- Manage your account and provide you with the services you request
- Personalize your gaming experience based on your preferences and interests
- Inform you about promotions, bonuses, and other offers that may be relevant to you
- Prevent and detect fraud, money laundering, and other illicit activities
Data Storage
We store your personal data in a secure environment protected by firewalls and encryption. Our database is hosted on servers located in Europe, which are subject to the EU's General Data Protection Regulation (GDPR).
Sharing Your Data
We may share your data with our trusted partners, including:
- Payment processors
- Game providers
- Marketing agencies
- Auditors
These partners are required to respect your privacy and adhere to our data protection policies.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected. This includes:
- Account management: 5 years after account closure
- Financial transactions: 10 years after transaction completion
- Complaints and feedback: 2 years after resolution
Your Rights
You have the right to:
- Access your personal data at any time
- Correct or update your information if it is inaccurate or incomplete
- Request deletion of your data (subject to our retention policies)
- Withdraw consent for us to collect, use, or share your data
- Lodge a complaint with a regulatory authority
Security Measures
We take the security of your personal data seriously and implement various measures to prevent unauthorized access, including:
- Encryption of all online transactions and communications
- Secure servers located in Europe
- Firewalls and intrusion detection systems
- Regular security audits and penetration testing
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at[email protected]. Our customer support team is available 24/7 to assist you.
By registering on our website or mobile app, you acknowledge that you have read and understood our Privacy Policy.